Frequestly asked questions
Frequently Asked Questions
  • How can I apply for a vacancy?
    From the recruitment homepage you can search for a vacancy by selecting the role you wish to apply for from the drop down menu. Alternatively, you can search existing vacancies by clicking on the search vacancies button on the homepage.
  • How can I keep up to date with new vacancies?
    You can register on line to receive regular vacancy alerts, as well as visiting our careers site. We would also recommend following us on social media.
  • How will I benefit from registering my details?
    By registering your details, you will be able to maintain and update your details quickly.
  • I have forgotten my account password - what do I do?
    On the login window click on the link that says “Forgotten your password?” You will be asked to enter your email address and submit these details. You should then log onto your e-mail account to retrieve the link that will allow you to set up a new password.
  • Will the system log me out automatically?

    As you are completing your online application form, please bear in mind that our system has automatic time-outs built in. You will be logged out of the system after 60 minutes of inactivity (i.e. not clicking on links or 'save and exit' buttons on the sections of the application form) and you may lose information which has not been saved. Therefore, please save your information regularly by clicking 'save'.

    We also recommend that you compose your answers to longer questions, (i.e. those with free text areas) off-line in a word processing package and then copy and paste your answers into the form. This ensures that you can spell check your text and that you have a backup version of your answers..

  • Is there a limited time for filling in an application form online?
    As long as you complete and submit your application by the closing time on the closing date of the position there is no limit to how long you take to fill in your application. You can therefore take your time to complete the application form, save it and go back to finish it at your leisure.
  • How can I tell which questions within the application form are mandatory?
    Mandatory questions are marked with an asterisk.
  • Can I print off my application form to keep a copy for myself?
    Yes – you can print out a summary once you have fully completed any part (or all) of the application form.
  • How long will it take to process my application for a vacancy?
    After submitting your application you will receive an acknowledgement email. Your application will be shortlisted following the closing date, and you will be notified of the outcome as soon as possible. The length of this process is dependant on the job you have applied for.
  • How often are new vacancies advertised on the site?
    New vacancies are advertised on the site on an on-going basis. It is worth visiting the site regularly to make sure that you don’t miss out on any new vacancy opportunities. Alternatively, you can register for specific vacancy alerts.
  • How will you keep in touch with me?
    If you have applied online and have included your e-mail address and contact telephone numbers we will use one or both of these routes. If you have applied via another method then it will be dependent on the information you have provided.
  • How long will my details remain on record?
    Details will remain on record for the duration of the recruitment process,including all pre-employment checks. Following the outcome of your application details will remain on record for 18 months.
  • Who has access to my data once I have registered?
    Your details will only be seen by the Recruitment Team (including assessors) and the Line Manager responsible for the vacancy you have applied for, unless you are successful in securing a role then the registration form you have completed will be used to complete the on-boarding process including your contract of employment.
  • User IDs and passwords
    Your e-mail address will be your user ID and you will be asked to supply a password. It is important that you do not lose or forget these as you will need them to access your application form.

     

    In order to allow you as much flexibility as possible, you can revisit your form as many times as you need to before submitting it. It is not necessary to complete the application form in one visit.

    If, at any time, you want to change your password click on the ‘change password’ link at the bottom of the screen.