Communications & Engagement Manager - OPFCC
OPFCC Staff

Communications & Engagement Manager

Office of the Police, Fire & Crime Commissioner (OPFCC)

Grade: PO6-9 £38,376 – £41,718

Location: Granby Road, Harrogate 

The Office of Police Fire & Crime Commissioner (OPFCC) for North Yorkshire is a small but dynamic team who provide the support to the Police Fire & Crime Commissioner (PFCC) to enable them to carry out their duties.

We currently have an opportunity available for a Communications & Engagement Manager to join the team. As Communications and Engagement Manager, you will provide strategic and day-to-day support to the OPFCC for communications and engagement across a range of channels – traditional and digital.  You will need to be innovative, experienced and happy to work in a fast-paced, dynamic environment.

 

Responsibilities will include multi-channel copywriting, media liaison, political and executive stakeholder engagement, development of communication plans and implementation of communications strategy, as well as analysis of impact of communications and engagement activity. 

You will work as part of a small team closely alongside the Police, Fire and Crime Commissioner, Chief Executive and their team to develop and deliver the local link between communities and the office. You will be expected to deliver high quality products yourself as the most senior practitioner, but also you will line manage, develop and be supported by a Media Officer and Community Engagement Officer.

The purpose of the Office of the Police, Fire and Crime Commissioner’s Communications and Engagement Team is to use all relevant marketing and communications channels to ensure the public, stakeholders and organisations across North Yorkshire and York are aware, engaged with and understand the work of the Commissioner on behalf of the public - and are engaged with his Police & Crime Plan and Fire & Rescue Plan.

 

MAIN RESPONSIBILITIES:

 

To lead the Communications and Engagement team, and use the skills of the Media Officer and Community Engagement Officer, to best provide the following:

 

·        Developing and implementing communications plans

·        Media liaison

·        Copywriting and creative/video products

·        Identifying external opportunities

·        Internal communications

·        Digital communications

·        Stakeholder and public engagement

·        Analysis of impact

 

SKILLS, EXPERIENCE & QUALIFICATIONS:

 

Essential:

 

·        This is a communications role, so the post-holder is expected to have a very high standard of written English, including an appropriate appreciation of tone and language style

·        Experience of project management and fulfilment in a communications context

·        Skills in forming constructive working relationships with colleagues at all levels

·        Ability to use negotiating and persuasion skills to resolve issues

·        Ability to work with detailed information and produce accurate and well-presented documents/reports, occasionally with limitations in respect of available information and time

·        Ability to work to tight deadlines and juggle competing priorities

·        Excellent organisation and administrative skills

·        Professional, diplomatic manner and customer-service focus.

 

Desirable:

 

·        An up-to-date knowledge of best practice in communications and engagement from across different sectors and areas

·        Practical hands-on knowledge of applying media law

·        Knowledge of website content management systems and social media scheduling and engagement services, such as HootSuite

·        Experience in the consistent application and enforcement of brand identity

·        Experience of the public sector service environment.

·        Experience of line management and/or leading and motivating a team

·        A demonstrable track record in media/digital media/effective public engagement.

·        Membership of a recognised professional association such as CIPR or similar.

 

Key documents:
Communications & Engagement Manager Job Description.pdf

What you need to do next

To be considered for this role please submit your application before  23:59 on 31 October 2021

Please note that interviews are planned to take place w/c 1 November or w/c 8 November

For any further information regarding this role please contact Simon Dennis, Chief Executive & Monitoring Officer on 01423 569562

 

 

Vacancy Description
 

Communications & Engagement Manager

Office of the Police, Fire & Crime Commissioner (OPFCC)

Grade: PO6-9 £38,376 – £41,718

Location: Granby Road, Harrogate 

The Office of Police Fire & Crime Commissioner (OPFCC) for North Yorkshire is a small but dynamic team who provide the support to the Police Fire & Crime Commissioner (PFCC) to enable them to carry out their duties.

We currently have an opportunity available for a Communications & Engagement Manager to join the team. As Communications and Engagement Manager, you will provide strategic and day-to-day support to the OPFCC for communications and engagement across a range of channels – traditional and digital.  You will need to be innovative, experienced and happy to work in a fast-paced, dynamic environment.

 

Responsibilities will include multi-channel copywriting, media liaison, political and executive stakeholder engagement, development of communication plans and implementation of communications strategy, as well as analysis of impact of communications and engagement activity. 

You will work as part of a small team closely alongside the Police, Fire and Crime Commissioner, Chief Executive and their team to develop and deliver the local link between communities and the office. You will be expected to deliver high quality products yourself as the most senior practitioner, but also you will line manage, develop and be supported by a Media Officer and Community Engagement Officer.

The purpose of the Office of the Police, Fire and Crime Commissioner’s Communications and Engagement Team is to use all relevant marketing and communications channels to ensure the public, stakeholders and organisations across North Yorkshire and York are aware, engaged with and understand the work of the Commissioner on behalf of the public - and are engaged with his Police & Crime Plan and Fire & Rescue Plan.

 

MAIN RESPONSIBILITIES:

 

To lead the Communications and Engagement team, and use the skills of the Media Officer and Community Engagement Officer, to best provide the following:

 

·        Developing and implementing communications plans

·        Media liaison

·        Copywriting and creative/video products

·        Identifying external opportunities

·        Internal communications

·        Digital communications

·        Stakeholder and public engagement

·        Analysis of impact

 

SKILLS, EXPERIENCE & QUALIFICATIONS:

 

Essential:

 

·        This is a communications role, so the post-holder is expected to have a very high standard of written English, including an appropriate appreciation of tone and language style

·        Experience of project management and fulfilment in a communications context

·        Skills in forming constructive working relationships with colleagues at all levels

·        Ability to use negotiating and persuasion skills to resolve issues

·        Ability to work with detailed information and produce accurate and well-presented documents/reports, occasionally with limitations in respect of available information and time

·        Ability to work to tight deadlines and juggle competing priorities

·        Excellent organisation and administrative skills

·        Professional, diplomatic manner and customer-service focus.

 

Desirable:

 

·        An up-to-date knowledge of best practice in communications and engagement from across different sectors and areas

·        Practical hands-on knowledge of applying media law

·        Knowledge of website content management systems and social media scheduling and engagement services, such as HootSuite

·        Experience in the consistent application and enforcement of brand identity

·        Experience of the public sector service environment.

·        Experience of line management and/or leading and motivating a team

·        A demonstrable track record in media/digital media/effective public engagement.

·        Membership of a recognised professional association such as CIPR or similar.

 

Key documents:
Communications & Engagement Manager Job Description.pdf

What you need to do next

To be considered for this role please submit your application before  23:59 on 31 October 2021

Please note that interviews are planned to take place w/c 1 November or w/c 8 November

For any further information regarding this role please contact Simon Dennis, Chief Executive & Monitoring Officer on 01423 569562